Seikaku (Accuracy) + Shinsetsu (Caring) = Shinrai (Trust)
This philosophy was developed in the 1976s, at the time when Japan was experiencing rapid motorization and was in the midst of so called sellers market. It was also a time when a thorough awareness of customer first had not yet become established.
Given this situation, we realized, we realized we needed to return to our roots and carefully review our approach to customer service. This led to the creation of our customer service philosophy, the pillar that supports all personnel engaged in customer service.
3S philosophy emphasize the accurate work with caring attitude will build strong trust among our customers.