ABOUT ME

      Arif Setiyawan

Experienced and certified Automotive Technical Trainer and Aftersales Support Specialist with over 20 years in the automotive industry across Southeast Asia and the Middle East. Proven expertise in electric vehicle technologies, diagnostics, technical curriculum development, and dealer network training. Adept at bridging gaps between OEM technical standards and field implementation, with hands-on experience managing large-scale recall campaigns, conducting technical investigations, and implementing quality improvement strategies. Recognized for delivering high-impact training, optimizing workshop operations, and ensuring superior customer satisfaction and service performance across multinational automotive brands including Stellantis, Subaru, Renault, Lexus, BMW, Suzuki and Opel.